Controlling Cloud Costs Register Now

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Frequently Asked Questions

Performance. Reliability. Cost-effectiveness.

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** DO NOT REMOVE Hidden Margin Required **

Platform and pricing

What is FinOps?

FinOps is often referred to as cloud cost management or cloud optimization and is defined by the FinOps Foundation as “an evolving cloud financial management discipline and cultural practice that enables organizations to get maximum business value by helping engineering, finance, technology, and business teams to collaborate on data-driven spending decisions.” FinOps is a new approach for data teams to achieve cloud cost efficiency with granular visibility, AI-powered recommendations, and automated guardrails. Take a guided tour of cloud cost management in Unravel.

What should be the granularity of the FinOps data?

At the FinOps Crawl phase, the data will be less granular. You may start at the cloud provider and service level. In the Walk phase, you’ll want additional granularity to go into the application level. If FinOps data is only available at the cluster or infrastructure level, you may face challenges with allocation. In the Run phase, you may need to get to the user, project, and job level.

 

Learn more about cost governance

What are Unravel’s top capabilities?

Unravel’s AI-enabled Data Observability and FinOps platform offers hundreds of powerful capabilities to help data teams troubleshoot issues, optimize performance, migrate workloads, and control costs. Ready to experience the power of Unravel? Here’s how you can get started.

 

• Get a Free Health Check Report
• Explore our Self-Guided Interactive Tours
• Visit our Plans & Pricing page
• Create a Free Standard Account
• Book a Personalized 30-Minute Live Demo

What size data environment does Unravel support?

Unravel supports organizations running millions of jobs on thousands of nodes across dozens of clusters. Unravel scales to meet your needs.

Does Unravel require additional compute resources?

Unravel’s lightweight and agentless adaptive data collection process uses native APIs and sensors to non-intrusively gather intelligence which is negligible—usually under 1%.

Do you support my data estate architecture?

Unravel currently has integrations with programming languages such as SQL, with plans to add integrations for more systems, platforms, and frameworks.

 

Visit platform-specific pages to explore unique integrations by platform, or check out our integrations page for a comprehensive summary.

 

Databricks
Snowflake
Google Cloud BigQuery
Integrations & APIs

Where is Unravel hosted?

Unravel is hosted on AWS, but can be hosted on other cloud platforms by request.

How does Unravel help when migrating?

Unravel provides granular Insights, recommendations, and automation for before, during and after your Spark, Hadoop and data migration.

 

Unravel is a complete data observability platform to help you tune, troubleshoot, cost-optimize, and ensure data quality. Unravel provides AI-powered recommendations and automated actions to enable intelligent optimization of data pipelines and data applications.

 

Learn more about cloud migration

How is Unravel priced?

Unravel pricing is pay-as-you-go, value-driven, and aligned with your data platform pricing metrics (e.g., Snowflake warehouse size, Databricks DBUs, BigQuery slots and storage). Unravel provides a positive business impact on data observability, optimization, and cost efficiency, for both the underlying cloud infrastructure (AWS, Azure, Google Cloud) as well as your data platform.

 

We price like this so you aren’t limited to just certain users or applications. This enables you to extract value across your entire business by operationalizing the AI-powered insights continuously provided by Unravel into your DevOps CI/CD development process. By doing it this way, we are able to keep your costs predictable for the operation, management, and governance of your data platforms.

 

Visit platform-specific pricing pages to explore pricing specifics by platform.

 

Databricks
Snowflake
Google Cloud BigQuery

Can I try Unravel?

Yes, there are a number of ways to see Unravel in action. Here’s how you can get started:

 

• Get a Free Health Check Report
• Explore our Self-Guided Interactive Tours
• Visit our Plans & Pricing page
• Create a Free Standard Account
• Book a Personalized 30-Minute Live Demo

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** DO NOT REMOVE Hidden Margin Required **

Our AI

How long has Unravel been developing their AI for cost and performance optimization?

Unravel began as a research project at Duke University in 2015, initially focusing on recommending optimized configurations for Hadoop MapReduce jobs to enhance performance. Over time, Unravel has expanded its capabilities by developing AI solutions that improve cost efficiency and workload performance across a wide range of technologies, including Databricks, Snowflake, Spark on Kubernetes, BigQuery, EMR, and more. These advancements enable Unravel to deliver precise insights and measurable savings to its users.

What enables Unravel to create the best AI for cost and performance optimization in the market?

Unravel has extensive experience in developing a comprehensive knowledge graph alongside AI and ML techniques for cost and performance optimization. It analyzes a full stack of host metrics and telemetry data—including query metadata, compute details (e.g., warehouses, clusters), storage metadata, and network metadata—to pinpoint the root causes of inefficiencies and recommend actionable improvements. Unravel’s proven expertise is reflected in its success with numerous Fortune 500 companies and other leading enterprises across diverse industries, addressing real-world challenges and delivering measurable results.

What types of data does Unravel collect for their knowledge graph?

Unravel stands out among FinOps and data observability solutions by excelling in all three FinOps stages: inform, optimize, and operate. Beyond merely providing cost information at the account, project, business unit, or Line of Business (LoB) levels, Unravel integrates app-level usage data to offer detailed chargeback and trend analysis at the workspace, cluster, and user levels.

 

For optimization, Unravel’s AI pinpoints root causes across queries, compute, and storage, delivering specific recommendations for query rewrites and adjustments to warehouse, cluster, and table configurations, ensuring actionable and effective cost savings.

What does Unravel’s AI allow customers to do that’s different from competitors?

Unravel stands out among FinOps and data observability solutions by excelling in all three FinOps stages: inform, optimize, and operate. Beyond merely providing cost information at the account, project, business unit, or Line of Business (LoB) levels, Unravel integrates app-level usage data to offer detailed chargeback and trend analysis at the workspace, cluster, and user levels.

 

For optimization, Unravel’s AI pinpoints root causes across queries, compute, and storage, delivering specific recommendations for query rewrites and adjustments to warehouse, cluster, and table configurations, ensuring actionable and effective cost savings.

** DO NOT REMOVE Hidden Margin Required **
** DO NOT REMOVE Hidden Margin Required **

Privacy and security

Will you have access to my data?

Unravel does not access your data and treats all telemetry data with the highest degree of security.

Does Unravel send data back to my data warehouse, data lake, lakehouse?

Unravel prioritizes data privacy by ensuring that no data is sent back to your data warehouse, data lake, or lakehouse. Any data transfers are fully controlled by your team and occur only when explicitly configured. Our platform collects only job execution and configuration-related metadata, which is then utilized to generate tailored insights and actionable recommendations. This design upholds strict privacy standards while delivering valuable performance and cost optimization guidance.

Does Unravel secure data in transit?

Unravel uses TLS encryption – the same standard used by secure websites – to secure data in transit and at rest.

How does Unravel ensure security?

Unravel is committed to security and focused on keeping our clients and their data safe. The solution designed by Unravel manages customer data based on the five SOC trust services criteria — security, availability, processing integrity, confidentiality, and privacy. We use TLS encryption, the same standard used by secure websites, to secure data in transit. Unravel is SOC 2-compliant, and has earned a Service Organization Control (SOC) 2, Type II certification.

Is Unravel GDPR Compliance?

Unravel ensures GDPR compliance for EMEA customers by offering efficient handling of data subject access requests and data breach notifications. It provides tools and processes that assist customers in meeting GDPR requirements, thereby safeguarding the protection and privacy of personal data.

How does Unravel help with my organization’s infosec process?

We help users navigate through infosec processes every day. Every organization has its own guidelines and guardrails for SaaS. A quick chat with us helps us understand better how to get Unravel Standard up and running as fast as possible under your particular circumstances.

 

Learn more about our commitment to privacy and security.

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** DO NOT REMOVE Hidden Margin Required **

Getting started

Is the Unravel's data observability platform right for me?

Unravel’s data observability platform is ideal for data-driven enterprises seeking to enhance DataOps, accelerate data-driven insights, and reduce costs. It’s designed for organizations that rely on analytics from complex data pipelines managing large volumes of data across a modern, intricate data stack.

 

Learn more about what makes our AI unique here.

Can I try Unravel?

Yes, there are a number of ways to see Unravel in action. Here’s how you can get started:

 

• Get a Free Health Check Report
• Explore our Self-Guided Interactive Tours
• Visit our Plans & Pricing page
• Create a Free Standard Account
• Book a Personalized 30-Minute Live Demo

** DO NOT REMOVE Hidden Margin Required **
*** Do NOT REMOVE Hidden Margin Required ***